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    • About SunnyBridge
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  • About SunnyBridge
  • FAQS
  • Contact Us

Frequently Asked Questions

Support Coordination is an NDIS-funded service that helps you understand, implement, and get the most out of your NDIS plan. We help you connect with services, understand your funding, and coordinate the various supports in your life. 


 

  • Level 2 (Support Coordination) helps you manage your NDIS plan, connect with providers, and build your ability to coordinate your own supports over time.
     
  • Level 3 (Specialist Support Coordination) is for people with more complex needs. It includes intensive support to navigate challenges, reduce risks, and respond to significant barriers.


No — SunnyBridge is not NDIS-registered, which means we work with self-managed and plan-managed participants only. If you're unsure which you are, we're happy to help you find out. 


We’re based in Western Australia and provide in-person support in the Perth metro area. We also offer remote support across WA depending on participant needs. 


Yes. We can help you prepare for plan reassessments, gather evidence, request plan variations (like an S100 or S48), and advocate for the supports you need. 


Yes — Support Coordination is an NDIS-funded service for people with disabilities. However, we support people with diverse diagnoses and experiences, including autism, psychosocial disability, acquired brain injury, and complex trauma. 


Absolutely. We help you identify suitable providers (OTs, speech therapists, psychologists, etc.), support with referrals, and ensure your therapy team works together to meet your goals.


You can get in touch via our contact form, email, or phone. We offer a free initial conversation to understand your goals and determine if we're the right fit.


Yes — we believe in inclusive and culturally safe support. We will always seek to understand your cultural identity and work in ways that respect and affirm your values and preferences.


Absolutely not! If you feel that support from SunnyBridge is not meeting your needs, we encourage you to raise this as a concern. However at no point are you obligated to continue to receive support from SunnyBridge. Cancellation information can be found in your service agreement.


You can make a complaint via the SunnyBridge contact form, or e-mail admin@sunnybridge.com.au


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